by Stone Reuning
Optimizing Company News for the Search EnginesBe sure and visit our small business news site.
by Mike Moran
Image via Wikipedia
A couple of months ago, I posted on the search engines' so-called "duplicate content penalty," where pages that contain similar words are often hidden from the search results because the search engines (rightly) conclude that searchers would rather see different pages. Recently, I was e-mailed a follow-up question about a particularly difficult aspect of the duplicate content penalty--when you have two keyword phrases whose landing pages really could be twins. What do you do then?
Here's an excerpt from the question I got from Andy:One of our programs is in leadership development, so we'd like to optimize a set of pages around this (and related) keywords. However, people often use the term "management training" interchangeably with "leadership development." Therefore we were thinking of optimizing different pages for each of these different terms. The problem is that apart from differences in these two terms, the content on these pages would be identical, so the concern is that search engines would see the pages as duplicates and index only one of them. Would you suggest that we discard our idea of creating separate (and potentially duplicate) pages and instead just create one page?
I'm sorry, Andy, but your approach would probably prove problematic. In my opinion, you have at least two options (others might suggest more), either of which can work:
So, in Andy's case, consider the possibility that those searching for "management training" might be looking for something somewhat different than "leadership development" searchers, even though Andy thinks of them as interchangeable. Perhaps those looking for management training are new to line management while those looking for leadership development are team leaders who are not yet managers. Or perhaps the leadership folks are long-time managers that just became executives.
Regardless, you give up a lot of marketing segmentation information when you assume that people using different keywords are the same just because you have a single product that helps them both. It is likely that subtle differences in copy that emphasize different benefits might indeed be called for. By lumping all these searchers into one category, you miss the chance to test what will optimize your conversions for each segment.
Often people feel trapped into duplicate content because their landing page contains the description for their product when it could spend more time on the problem. Focusing landing pages on the somewhat different ideas of management training and leadership development allows you to have each of those pages link to a common page that discusses your offering for both of those problems. You can still have one place that describes your product but with different landing pages for different keywords.
So, if you feel as though duplicate content makes sense in your situation, ask yourself whether you might be spending more time trying to do things cheaply rather than well, when that approach is itself wasting your time. Also, consider whether the added conversions might easily pay for the additional content costs. Focus your pages on the way that you attract people to the problem. That way you can link to a common page that describes the solution. That will reduce your impulse for duplicate content.
Be sure and visit our small business news site.
by Stoney deGeyter
Clichés are a funny thing. We don't like to hear them... especially in movies, TV shows, or blog posts, but we frequently use them in everyday conversations. Clichés are a great way to make a point because the meaning of them is pretty much universally understood, even if not entirely true.
Just because something is a cliché doesn't mean it can, or should be, disregarded. Here are some clichés that we can use to help us better understand SEO.
Good things come to those who wait
We've all heard the expression, "Good things come to those who wait". Whether you're waiting for your Heinz ketchup to pour out onto your burger, waiting for Christmas day to open your gifts, waiting for summer vacation to be let out of school, or waiting in line at the BMV, good things will come if you simply allow them to come in their own time.
But, under normal circumstances, this cliché is largely untrue. You'll still get your ketchup if you shove the butter knife into the bottle and drag it out onto your burger, you'll get all of your gifts if you choose to open them all on Christmas Eve, you'll get your summer vacation if you skip the last few days of school, and you'll still get your drivers license renewed if you go to a BMV express.
The real lesson behind this particular cliché is that patience is a virtue. And that much is true, especially in search engine optimization.
Unlike placing sponsored ads via Google AdWords or Microsoft Advertising, where results are almost instantaneous, SEO does not produce immediate results. You won't get your return on investment a week after SEO starts.
Optimizing your site for your targeted key phrases won't get you to #1 overnight. You won't find all your keywords rankings in the top 10 on Google in 19 days (despite some claims you read), nor will you get significant traffic improvement after an hour of SEO consultations. To use a simple analogy, SEO is like boiling water: you don't get a hard boil the moment you turn on the burner... you have to wait for it.
The process of optimizing a site can take weeks and, in some cases, months or years, depending on how big the site is. In most cases SEO is an ongoing process with growing measures of return. The return in SEO is good, but you've got to be willing to invest the time to let it happen.
Can't Hit the Broad Side of a Barn from the Inside
The front end of the optimization process can include hours and hours of research, site architecture, and fixing usability issues. This isn't even considering the actual optimization of specific pages. Everything from keyword research, industry research, competition research, marketing research, and more, all need to be completed before any optimization can begin.
We often get asked if research time can be shortened if we have performed optimization work for another site in the same industry recently. The short answer to that is "no". Every site has different construction, design, layout, history, and each speaks to it's audience differently. These are all factors that are considered in the multiple levels of research performed. No two sites are the same; therefore no research is the same.
Sure, some elements of the research can be applied, but you can't just take what works for someone else and apply it to your site. Cloning a competitor never works. But, outsmarting a competitor does.
Nothing to Write Home About
A good SEO will actually write or re-write content to properly (and effectively) work in your targeted keyword phrases. We often put "SEO writer" and "copywriter" into two different categories, with the SEO writer being someone less skilled than a "real" copywriter. This is a fallacy.
An SEO copywriter is a "real" copywriter that also understands how keywords get worked into content. Any copywriter can be trained in writing SEO copy. But, if you're not already a writer, forget trying to write SEO copy. Any programmer can throw keywords on a page and call it "optimized", but that doesn't mean it is.
A professional writer should be able to take the SEO recommendations for keyword usage and incorporate that into existing content in a way that reads naturally (i.e. does not look as if you just tried to insert keywords here and there for search engine relevance) and maintains the ability to convert your visitors to paying customers. This is no small task and should be done with the utmost time and care.
You Can Take It or Leave It
"Code bloat" is probably one of the most overlooked parts of the SEO process. Eliminating page code bloat can be an incredibly daunting task. Removing excess tables and re-coding in CSS, moving CSS and javascript code off the page, and generally making the code as lean as possible can make a considerable difference to page download speeds. Since Google, and likely other engines, are looking at speed as a significant factor, "code bloat" removal becomes an essential part of the SEO process.
There have been times where we have had to nearly rebuild entire pages, removing tons of excess code. These changes may only add fractions of seconds to download speeds, but those can weigh heavily against other sites that may be running much faster.
Even a Broken Clock is Correct Twice a Day
Validating your SEO code has no effect on your search engine rankings. I want to make sure you're clear on that... so I'll say it again. There is ZERO SEO benefit to having your code validated. However, as an SEO, I'm a big proponent for using valid code.
When code isn't validated it means there are coding elements that are incorrect. While browsers and search engines can be extremely forgiving on these errors, there are some coding errors that can stop the search engine spiders cold. The error may prevent them from reading the paper properly and, consequently, not assign values of your content correctly.
Again, validating your code won't achieve good rankings, but it can help prevent you from getting poorer rankings due to confusing and improperly created code.
If you validate your pages, it is easier to find potential problems as you continue to make edits. If one of your pages has 50 warnings but no problems with the search engines, great! But, let's say you edit the page and you now have 51 warnings, and this new one is crippling. That error is just another one in the group and, unless you're paying attention, you won't even know it's there.
On the other hand if you have zero warnings or errors and after an edit you see one pop up, you can correct it before it becomes a crippling issue for you.
All Things Being Equal
"Site maps", "custom 404 redirects" and "robots.txt" files are all important to the overall construction of your site, even if they don't necessarily have a direct effect on the actual on-page optimization of your site. Site maps help both search engines and visitors quickly and easily get to the information that is important.
A "custom 404 redirect" eliminates that annoying "page not found" error and lets you keep visitors on your site if they somehow access a page via a bad link. The "robots.txt" file is useful to communicate with the search engine spiders about content they should or should not index. This allows the search engines to focus its time on the good stuff instead of the irrelevant portions of your site.
Up against a similar site, these things can help you keep visitors engaged with your content and prevent them from jumping off to a competitor. It's often the small things that can make the biggest difference.
There are a lot of nuances to SEO and, with that, there is often a lack of understanding from those that are not directly involved. Even still, quite a bit of bad information is easily spread. You don't have to know SEO well in order to understand it, but having a basic understanding of SEO can help you converse intelligently with your SEO provider. Turning a blind eye to the work they do often leads to incorrect assumptions and false expectations. Having a better grasp on the needs of the SEO will help you ensure that you're both working to keep the SEO project on track and not chasing after pots of gold at the end of the rainbow.
Be sure and visit our small business news site.
by Mike Fleming
If you manage a PPC account, you know that for several years now AdWords has had three match types: exact, phrase, and broad. You also know what they mean and how your keywords are matched to search queries. Up until a couple of years ago, broad match meant that the keywords in your phrase were matched to queries that had all of your words in any order.
Then, broad match became "expanded broad match" where Google's algorithm was given free reign to decide if search queries were a close enough match in search intent to show your ad. Many of the results were not even close. Your keyword could be business cards and your ad would show on state ids and business plans.
The overwhelming advantage of broad match of course is that you get more impressions, clicks and conversions; although you most likely would have a lower conversion rate that will make you pay more for each conversion. So for some it works and for some not so much. The major disadvantage is that you have to spend time going through your search queries very often to weed out those that are not applicable to your business because you paid for clicks state ids and business plans.
But now, Google has given us another option that offers more flexibility in balancing the tension between traffic and relevance; the old broad match and expanded broad match. It's called modified broad match. This option has greater reach than phrase match, but is more controlled than broad match.
How? With this match type, if you put a plus (+) sign in front of a word in your phrase, AdWords will only match your keyword to search queries that contain that word exactly or contain a close variation of the word.
Google defines a close variation as "misspellings, singular/plural, abbreviations/acronyms, stemming (like "floor" and "flooring") and synonyms. They say related searches like "flowers" and "tulips" are not considered close variations.
So basically they are allowing advertisers to choose between the old broad match, newer broad match, or a combination of the two. You can choose to "bring in the reins" so to speak on broad match and decide which words in keyword phrases are necessary in the search query for their ad to be triggered. So, you could do this:
business +cards
This means card will not be matched with id or plan but only cards exactly or close variations of it (card, etc.). Now, this still means that you could get matched to id card; so if you want to further filter your possible matches, you could go with:
+business +cards
This functions like the old school broad match. Now business will always mean business and cards will always mean cards.
This really takes the realistic number of possible match types up to 6 or 7. Here's a really cool graph that shows the match types, their relative reach and an initial bidding strategy for each.
If you would like to test these match types out, choose a couple ad groups where you are struggling, copy them and use the new ad groups to replace your broad match keywords with modified broad match. Modify your broad match keywords and set their bids between the your broad match and phrase match keywords. Then, after enough data has collected you can analyze search queries and conversions of each ad group to see the results and adjust using your reports.
Be sure and visit our small business news site.
by Sage Lewis
Be sure and visit our small business news site.
by Stoney deGeyter
Much like life, websites have to adapt over time. When they don't, they risk becoming stagnant, outdated, stale, and boring. As times change, so should your content. Content that was once relevant becomes irrelevant or in need of an update, old products get dumped in favor of new products, and data becomes outdated and needs to be replaced.
There are any number of reasons why content needs to be changed, freshened up, or removed altogether. But rarely, if ever, do you want to throw the baby out with the bath water. Something can usually be salvaged. Previously valuable content can be made valuable again. Here are four ways you can keep good content alive, even when it's old.
Keep content up to date
Keeping your content up-to-date may sound like a simple task; but, the larger the site, the more difficult it is. Sites with hundreds or thousands of pages often have a lot of little hidden gems that can easily become stale or irrelevant. Over time, you see products and services change. A simple reference to an old pricing structure or outdated way of doing things can really throw a wrench in the works for the reader. Conflicts and contradictions breed mistrust.
Failing to find and correct these nuggets will send your readers a message that perhaps you are stale and irrelevant as well. So, spending time on a regular basis, perhaps yearly, reviewing all your editorial content and brushing it up to keep it current is an important item to put on your task list.
Redirect deleted pages
Pages on websites often get moved or deleted over time. Perhaps you are restructuring your information architecture, removing services that you no longer offer, or deleting tutorials that have become obsolete. Just because this content is considered old, doesn't mean that it can't still work for you.
Simply adding "301 redirects" or a building a custom "404" page can capture that traffic and send them to other areas of your site. This allows them to stick around long enough to see if you still have something that will meet their needs, even though you no longer have exactly what they want.
Adding redirects allows you to keep visitors on your site if they have arrived, say, from a bookmarked page or an old page in the search results. Instead of losing those visitors, this gives you the opportunity to keep them engaged with your site, with the possibility of attracting them to your other excellent content.
Repurpose old content
Blogs are a great place to re-purpose old content and provide an updated spin on it. If you're running out of ideas for what to publish on your blog, you can go back several years in your archive and find old topics and discussions for which you can provide a new take.
Blog back history can give you a wealth of topics that you can pull from to create fresh, new content for your readers.
Another way to re-purpose old content is by removing excessive content from your site and moving it over to your blog. This can be necessary after years of site content build-up. This happens when you keep adding content to your site and it becomes so bloated that your readers end up spending too much time working through your site instead of being moved through the conversion process.
A couple months back, I worked on the Information Architecture for a client, and they had this very problem. We were able to take dozens of pages of content and move it off of their main site onto their blog. The content was good, but it was excessive. This hindered the conversion process, making the site both convoluted and confusing at the same time. By moving this stuff to the blog, the main site was better able to do the job of selling and the blog became the avenue of informing readers.
Link to historical pages
Content, especially blog content, often gets buried after months and years of time passing. But that doesn't necessarily mean the content isn't valuable or even needs to be re-written.
What you can do is write new content that links to this valuable content that was written long ago. You're giving your readers something fresh, while linking to something historical, that you can use to make your point or provide more detailed information for the reader to peruse at their leisure.
Take advantage of any area of content that allows you to link to another page that provides more information. The web isn't a brochure, it's more like a choose-your-own-adventure novel. That historical content can be a goldmine of information, provided you're giving your new readers a way to access it.
Good content never has to die. If you're treating it right, it never will. New people are coming to your site every day. These people have not had the benefit of reading all your past or historical stuff. No need to let it go to waste. Instead, keep it alive... and keep it working for you.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Mike Moran
Some of you might know that I like to take Augusts off. While not completely off the grid (I still clean out my e-mail—although I don't reply much—and I still moderate comments on my blog), I don't write any blog posts (on my blog or here at Search Engine Guide), and I stay off Twitter. I also don't read any blog posts or check out what others are saying on Twitter—it's a social media fast. Each year, it's interesting to find myself picking up a newspaper again. This year, I did something a bit different, because I actually returned to work on August 25th because of a client need, but I continued to stay away from social media for the last week, just to see what it was like. It's one thing for me to avoid social media while I am on vacation, but what would it feel like during my work day?
Image via Wikipedia
Well, the verdict is in. It felt very strange. As easy as it is for me to drop out of social media while on vacation and just hang with my wife and play with the kids, once I am back at work, it felt very odd to not know what is going on.
I mean, I had been away for three weeks on vacation, so I really had no idea what was happening, but to be working in that kind of darkness was a different experience. The first thing I had to do was to fly to a distant city and make a speech on Internet marketing to hundreds of people. In doing so, I was gripped by this semi-insane fear that I couldn't make the speech without knowing what is going on. I mean, what if someone asked a question about something that just happened and I didn't know the answer?
Of course, the speech went just fine. Internet marketing apparently hasn't changed all that much in the last month (even though apparently the Web died while I was away).
But I also noticed how much I wanted to say, with no one to tell. I usually tweet about where I am traveling, so I had to resist the impulse to tell people about my trip last week. People would send me links to things to read—not only didn't I read them, but I didn't tell anyone about them. I'll probably catch up over the next week and tweet some of them.
But it was the blog ideas that just kept coming. And I wasn't writing any of them.
Usually, I post to my blog once each day (usually I am the writer of the article, but I also edit contributions from some other excellent contributors), so every day it is a struggle to get that done. I take for granted that nice people out there are actually interested in hearing what I have to say. It was strange to have a few work days where I wasn't publishing anything. (Frank Reed published several posts on my blog while I was away, but I didn't have any work to do while on vacation.)
I now have dozens of ideas for blog posts. most accumulated during the last week at work, with only a couple from my vacation. So, while my vacation definitely recharged my batteries, my social media fast during my first week back from work filled my creative coffers. Perhaps many of you post just once a week, or even less frequently, so this is not an issue for you. And while I've never felt like I am running dry for ideas, going a few days without having to write anything has been an eye-opener.
So, I still haven't completely caught up on what's been going on, but I will soon. My social media fast has proven to me both how important social media is and how important it is to take a break now and then. Some have told me that they only look at social media during defined times of the day (I know some who do this with e-mail, too). I never understood that before, but maybe I am starting to.
Anyway, I am glad to be back, and I'm honored that a few of you actually want to listen to what I have to say. Thank you.
Be sure and visit our small business news site.
by Eric Brown
Several camps are starting to chant that 2011 may well be the year of The Social Media Bubble. I would not proclaim to be able to predict the future by any means, but it sure seems more probable than not. While having little experience predicting the future, we have had an up close and personal relationship with the real estate bubble. Developing real estate used to be a pretty fun endeavor, however the past couple of years of operating our boutique apartment rental business in SE Michigan has had more challenges than we ever imagined. But as with all struggles, there has been a bright side, a bubble burst quickly trims out the weeds and the low hanging fruit.Be sure and visit our small business news site.
by Mike Fleming
If you take your PPC campaigns seriously (why wouldn't you?), you're always testing. Always. It's the only way to accomplish long-term growth and gain insights that will translate into all of your other marketing channels. One problem that has been inherent since the beginning of PPC is the inability to do true A/B split-testing with variables like keywords, bids, ad text, ad groups, match types, dynamic keyword insertion, etc.
Yes, you could test them, but only by comparing metrics from different time periods (except for ads). For example, you'd have to run ads at a certain bid price for a while, change it, and run them at the new bid price for a while. Then, you'd have to compare the results from different time periods. The problem? When you would compare the results, you would be likely to assume the differences in those key metrics to be the result of the changes. But fluctuations in demand, shifts in competitor tactics, and uncontrollable circumstances (special events, etc.) can complicate things.
Google's example of this involves advertising for soccer balls. "Let's say you're advertising soccer balls, and you decide to increase your bids to get more traffic. Two days later, the World Cup starts, and your clicks and impressions increase substantially. If you had simply raised the bids in your campaign without running an experiment, you wouldn't know how much of the increase in traffic is due to the World Cup, and how much is a result of you increasing bids."
Let's say you raised your bids at the beginning of June and noticed this trend when doing analysis in July....
Alright, looks great. Let's go ahead and keep that new bid. What? What's that? That might not be the best thing. Well now, why would that be?
Ouch. That's web search volume trends for that keyword phrase. Not so fast my friend.
Enter the newest "seedless watermelon" in the AdWords system called AdWords Campaign Experiments (ACE). With ACE, you can run simultaneous split tests with most of the key variables in your campaigns by splitting traffic between you "control" group (original) and your experiment group...AND...you can analyze the results of your tests before you apply them to all auctions. This lowers the risk of diving into new, unproven strategies by enabling you to control the amount of traffic you send to your experimental groups; which ultimately helps you make better decisions in your optimization efforts. You can split your traffic in 10% intervals from 90/10 all the way to 10/90.
The cool thing about this is that if you want to run a low-risk experiment and send 80% of your traffic to your control group and 20% to your experiment group, you can analyze the results and find if the changes performed better. If they did, then you can run what is called a holdback experiment before you fully applied the changes to your campaigns. A holdback experiment involves running the exact same experiment again, but this time with the control at 20% and the experiment at 80%. This way, you confirm that the positive effects of your experiment are truly there as the experiment is exposed to a larger amount of traffic.
When you go to analyze an experiment, you want make sure that the statistical differences in your numbers is meaningful rather than the result of random chance. Statistical significance is calculated based both on the number of auctions your campaign participated in, and on the size of the differences in metrics. Google AdWords provides icons in your campaign when the math indicates that you can be 95%, 99%, or 99.9% confident that differences are meaningful, and not just due to chance.
The icons are arrows that show you whether a particular element you're experimenting with has achieved statistically significant results, and how confident you can be that those results will carry over to your campaign if you apply the experiment (one arrow meaning there is a 5% probability your results occurred due to chance, two arrows means there is a 1% chance, and three arrows means there is just a 0.1% chance these results are due to chance).
The introduction of this new feature saves the account manager time and makes testing in your AdWords account much more accurate, efficient and profitable.
Be sure and visit our small business news site.
by Stoney deGeyter
When it comes to getting your visitors to take action, whether that be a sale, download, request, or call, it's your content that is going to either make it happen or leave people blowing in the wind like a sagebrush through a ghost town. If there is anything that all the years of marketing research has proven it's that people need to be told what to do if you expect them to do anything at all.
Think about it. If you're not telling your visitors what to do next, how can you expect them to do it? Sure, they can guess, make assumptions or "figure it out on their own". But, for anybody that's doing anything new, directions are a God send.
I recently spent 2 hours putting together a desk that should have taken me 20 minutes. I'll be the first to admit that I'm generally more destructive than constructive when it comes to these kinds of things, but with a little help (a.k.a. reading directions), I can usually get the job done. But, on this particular desk, the directions actually didn't help. Not even a little.
The desk had two pieces: the main desk and a small side table. Both look nearly identical, only the size is different. The directions started you out building the small table...but they didn't make that clear. I spent at least 30 minutes putting together the larger desk with the small table instructions, wondering why things just weren't making much sense.
Once I figured that out and moved on to building the desk with proper directions, I found several pieces that all looked similar, but with subtle differences. The directions didn't make those distinctions, neither verbally nor visually. Luckily, I was able to stay calm and keep the cursing to a low mumble that my kids couldn't hear!
Your content should work like directions. It needs to inform and make clear what the next step is. Giving your visitors clear directions doesn't have to be difficult. You don't have to re-write all of your content, adding in long prose of "here's what we want you to do next". All you have to do is some simple re-working of key areas.
Action Words: We often tend to write passively. We talk in terms of how things are, not in terms of what we are doing, what we've done, or what we want to do. This makes our content stagnant.
Instead, use words that convey action. Tell visitors how you achieved your knowledge or skills. Tell them how they will benefit from your product or services. Give them examples of the results they will see. And, most importantly, give them some calls to action.
Calls to Action: Using action words is never more important than ensuring your work calls action into your content. These are the directives that you provide to your visitors that lead them down the path to the conversion.
If you are not providing these directives, or are providing the wrong directives, you won't be getting the response you want from your visitors. Keep in mind that there are multiple paths to the goal. Customers need to see your products before they can buy them. They also need to know product details. Trying to move your customers to the conversion too quickly simply won't work.
Use your calls to action to lead visitors down the path of information they need to take the desired action. Some may need to see product reviews, others need to read more about your company, and still others might want to read more about what you offer. Provide calls to action to whatever your visitors might need... because they may not even know they need it.
Textual Links: Adding calls to action directly into your text is simply the best way to get visitors to heed them. Your navigation is important, but sites often put too much faith in the navigation getting the visitors to the information they want. If the visitors know where they want to go, and if they are willing to take the time to click through the navigation, then that approach would work. But, why force the visitor to disengage from your content to hunt through the navigation for what they want? Not a good idea.
That's the biggest problem with not using textual links. You're forcing your visitors to figure things out instead of providing them the directions they need right there where they are. If they are reading about your team's experience, then link to your "About Us" page. If you mention a related product, link to it. If you discuss a significant achievement, place a link to the page that provides more complete information about it.
Visitors are curious. Providing links helps them satisfy their curiosity, which in, turns gives them more satisfaction that you have "what it takes" to provide what they need.
A website that's not getting any action is a dead site. Conversion rates will be low, and bounce rates will be high. Using action words, calls to action, and textual links gets your visitors to "put out". But, unless your content is willing to provide the goods, you may not even get to second base.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Sage Lewis
Be sure and visit our small business news site.
by Stoney deGeyter
In my last post, I talked about training your text to "engage", "inform", "speak" (call to action), and "convert". The first step is to make sure the content doesn't overstay it's welcome. In this post, I'll provide some of the tricks you can teach your content; training it how to do all of these things by making it skim-able, scan-able and provide exits to where the visitor needs to go next.
Teaching tricks the audience likes
There are two kinds of tricks you can train your text to do: the kind of tricks you like or the kind of tricks your audience likes. Obviously, training your text to do the tricks you like will make you happy... but it won't make your audience happy. You think the tricks are cool, but nobody else does. And... that's just not cool.
Most people who visit websites scan them first, then skim the text. But, they only skim read if they get intrigued by their initial scan, and they read it only if they find something compelling and interesting that warrants their full attention. There are four easy ways to train your text to be scan-able:
Paragraph headings: Your page should have a proper heading and your content should be broken up with paragraph headings throughout, depending on length. Don't get carried away by placing a heading before each paragraph. That overkill. But the longer your text is, the more it needs to be broken up into easily digest chunks that allow your readers to consume it.
Internal linking: One of the biggest missed opportunities on business websites is linking their content to other relevant areas of the site. That's what the navigation is for, right? Yes and no.
Your navigation needs to do a proper job of allowing people to find what they are looking for, but relying on it too heavily forces the visitor to know what they are interested in finding. But, adding links into your content streamlines both of those issues and also helps the visitor get to where they want to go much quicker. This is more intuitive and requires little thought or effort on their part.
Bolded Text: Bolding key words, phrases, and sentences can also allow your visitors to find key points as they quickly scan your content. Note that I said "key words", not "keywords". There is nothing wrong with using keywords in your bolded text, but that should not be the reason for using bold text. You bold text because it's important, not because you want to get a keyword in bold font.
Bullet Points: Bullet points are another way to get your visitors to read key information without having to read every word of content. Most readers will read bulleted lists while ignoring everything else on the page.
Bullets provide a very easy way to read quick bits of information that otherwise might get lost in a single paragraph. Bullet points also break up your content, which also makes the text more scan-able and skim-able. You can also use bullet points to link to other areas of your site that provide additional information without mucking up the current page content.
Or, to put it another way, bullet points:
People love tricks. But, they don't like to be tricked. These tricks that you can use to train your content are not and should not be used as a means to deceive your audience. They are tricks that help you communicate with your audience in a way that is more to their liking. Giving people what they want isn't deceptive, unless you are pulling the rug out from under them later.
You can train your content to do things that other sites are not doing. By teaching it to keep your audience engaged with the site, and training it how to direct your readers to other areas of the site they are interested in, you're just helping people find what they need. If they don't find it with you, they will with someone else... likely because their content has learned these tricks.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Stone Reuning
One of the best ways to add content to your website and boost your search engine rankings is through an optimized press release. You can write about any newsworthy item going on at your company: a new product, an industry award, new hires are just a few examples.Be sure and visit our small business news site.
by Sage Lewis
Be sure and visit our small business news site.
by Mike Fleming
Google's Display Network has two types of targeting options. The first, automatic placements, we've talked about already. This is where you create keyword-themed ad groups and Google makes your ads eligible to appear on web pages whose content theme matches the theme of the keywords in your ad group. Now, we'll talk about the second - managed placements.Be sure and visit our small business news site.
by Stoney deGeyter
We don't often realize this, but we can train our website content to do tricks. Unfortunately, most website content just lays around all day. This is why you see high bounce rates and poor conversion rates on so many websites. About the only "trick" this content knows how to do is to roll-over and play dead. But, those aren't tricks at all. The opossum that streaked across the highway after getting hit by a truck can do that!
What I'm talking about is teaching your content how to "engage", "inform", "speak" (call to action), and "convert". Teach these tricks to your content and you'll see a whole new level of performance on your website.
The first thing to train your content to do is not to overstay it's welcome. Like a neighbor you enjoy having over occasionally, there comes a time when they must leave. In the same way, you can train your content to know when to stop talking and show the visitor the door to the next page or pages of your site.
Leave them wanting more... and then give them more
We often try to do either too much or too little with our content. The "old school" rules of SEO said you had to have a minimum amount of content. Is it 100 words...200 words? There is a minimum number of words you need per page, but it has nothing to do with counting. It's the amount of content that is needed for the text to move the visitor to the next step.
There are three simple rules to training your text when it comes to the quantity of text to be used:
1) There is no magic amount. Some pages require a lot of text, but some don't require much text at all. But, bear in mind, that all pages need some text. Text is what convinces, persuades, informs, and helps your audience decide that they want to buy from you.
2) Keep your text as brief as possible. This doesn't mean your text has to be short, just that you don't go for length when length is not needed or warranted.
3) Use no more words than needed to convert. Your audience isn't just one person. It's many people looking at many items for many purposes. Once you start looking at personas and personalities trying to target everybody on a single page can be daunting. But, you don't have to hit everybody perfectly on a single page. Figure out what the next step is for each group, and provide that opportunity. It could be a link to an "About Us" page, a link to "Shipping Policies" or a "Buy Now" button.
The basic idea is to train your text to be minimalist while still providing ways for the reader to request an encore. They do that by clicking further into the site to get even more information, where, hopefully, that page is also trained to provide the audience what it wants as well.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Stoney deGeyter
I remember the first day back at my sophomore year of college. It was the weekend before classes began, and the new students were moving into the dorms. There were cars and trucks all parked out along the street with students unloading furniture, bedding, clothes, and everything else a growing college kid needs to survive in the almost-real world.
I remember this day vividly because a bunch of us guys were scouting out the hot chicks, generously helping the new batch of coeds unload and unpack. Later that afternoon, when it was only us guys within ear shot, a buddy of mine claimed, "I got dibs on the red head." I remember thinking, "Whatever, dude!" Nonetheless, everyone knew Jon had claimed Shannon and she was hands off until he said otherwise.
It wasn't long before Jon and Shannon started dating, and a few years later they married and are still happily married today.
You Aren't Special If You're Last In Line
Dibs are a great thing. It makes us feel special. Like calling "shotgun" to get the front passenger seat, dibs allows us to lay claim to something we otherwise may not have been entitled to: the last piece of pizza, the larger bed, the first shower before all the hot water is gone, and the hot red head that needs a nice, strong college man to help her move into her dorm.
Unfortunately, too many business owners let "dibs" on their website go to everyone else, except those that matter most: the target audience. All too often site design and content is developed for the boss, or the marketing team, or even the search engines. But the audience--the people who the site is supposedly intended for--get left out. They don't get dibs, they get whatever is left over.
Does that seem right to you?
Your audience is your "A" Girl
I knew someone once who had a philosophy on his women. You could have an A-Girl, B-Girl, and C-Girl. A-Girl could in no way know about B- or C-Girl. B-Girl could know about A-Girl, but couldn't know about C-Girl. C-Girl could know about both A- and B-Girl.
Don't laugh, this is true.
This was obviously his way of attempting to build a playground in a minefield. I'm not sure how that worked out for him, but it will work as a good analogy here.
Your audience absolutely must be your A-Girl. Your content must be for her. Your visual presentation must be for her. Your site architecture and usability must be for her. And she doesn't need to know about your B- and C-Girls... the search engines, or that guy that pays all the bills and has really strong opinions.
What you write, how you write, and the overall presentation you put together on your website shouldn't be based on the boss' opinions or what we think the search engines want. Those don't have to be totally disregarded, but your audience, your A-Girl, comes first. She's the one that matters. And if she catches a whiff that the site isn't for her, she'll be out the door and onto the next site in a matter of minutes.
Keywords are important, and as I noted a few weeks back, your content isn't good content unless it's optimized. This is very true, because optimizing for your audience is the same as optimizing for the search engines. The problem is when C-Girl becomes too prominent, A-Girl is sure to notice.
Building a perfect relationship
Your keywords should be present, but not obvious. They should be a part of your relationship with A-Girl, but not overbearing. If you suddenly start giving your girlfriend gifts, she may suspect you're covering for something else. Same is true here. If you add too many keywords to your pages, they become overpowering. A-Girl isn't dumb.
Keep your content persuasive. Just because someone knows you love them doesn't mean you don't ever have to tell them. Your content should tell your audience what you want them to do. Do you want them to purchase? Download? Learn more? Add to cart? Failure to have calls to action throughout your content will lead to a stagnant relationship. The audience won't know what you want them to do next and, sooner or later, they will wander off.
Overall, you need to maintain value in your content. If you're just adding text for the sake of B-Girl or C-Girl, A-Girl will realize that there is nothing there for her. You have to keep your audience engaged. You do this by writing content that helps them learn, grow, improve, understand, etc. A relationship that does not help each side to grow is a dying relationship. If your audience isn't getting anything new, just the same content they found on every other site, they'll soon grow bored with you.
Your A-Girl needs dibs. She needs to be the first priority on your website. Sure, you can build a site that pleases the higher-ups, and can write content that is optimized for search engine placement, but your audience must come first. She's too important for anything less.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Mike Fleming
Now that you've created your keyword-themed ad groups and masterfully rolled out your display ads for those ad groups, your ads are running and collecting impressions, clicks and conversions. The next step is to allow a fair amount of data to collect so that you can then analyze how different sites are performing for you.If this scenario is true its because Google determined website #2 to be less likely to result in a conversion. So, they discounted the cost per click to advertise on website 2 to make up for this. But, as you can see, you are performing relatively well on this site because they've discounted your price enough to make your cost per conversion 25% lower than website 1 despite your lower conversion rate. Therefore, website 2 is working better for you despite the lower conversion rate. So, you can see how smart pricing changes the game and make cost per conversion your most important metric.
Once you run a Placement Performance Report, you will have data that you can use to make decisions about your ad's exposure. You will find sites that are both performing well and not performing well for your campaigns. If you want to block your ads from being shown on specific sites, you can use the Site and Category Exclusion Tool within your AdWords account to block these sites.
With the sites that are performing well, you may want to have more control over your bidding and targeting flexibility with them. In this case, you can take that placement and use it in a Placement Targeted Campaign, which we will talk about in my next post.
Here are some ways that you can block your ads from being shown to specific web traffic using this tool:
1. Blocking Domains - You can block top-level domains, subdomains and directories. Blocking one doesn't block the others, so you will need to enter them separately.
2. Undesirable Content - There are six types of content that you can block if you are concerned about brand protection.
3. Video Sites - You can block your ads from being shown as content ads within video.
4. Page Types:
a. Error Pages - these are displayed when a page does not exist. If someone attempts to navigate to a domain that does not exist, a page can be shown that has ads based on the mistyped URL instead of a "not found" error page.
b. Parked Domains - These domains are owned, but they have never been developed. So, all you see is ads when you navigate to these pages. This traffic comes from users mistyping a URL or using a domain name that does not exist.
c. User-generated sites - forums, image-sharing sites, social networks, video-sharing sites
In my next post, we'll take a look at targeting specific sites on the Display Network that you find through your gathered data and/or through a little research to take your online business to new heights...
Be sure and visit our small business news site.
by Stoney deGeyter
One of the most important things business owners often fail to do is to make their website remarkable. It really doesn't matter what industry you're in or how many other websites you're competing against, making your site stand out from the pack is absolutely essential.
Take the movie Avatar.
Plot: Tired.
Story: Been there, done that.
Acting and directing: Nothing special.
Special effects: Absolutely outstanding.
Worthy of a "Best Picture" nomination: Not by a long shot.
Worthy of a "Best Special Affects" Oscar: Without a doubt.
So, how is it that a story we have all seen played out in 100 different movies and "message" Star Trek episodes turns into one of the most popular movies of all time? It's because James Cameron took a great heaping pile of "Meh.", and made it all, "Oooh, shiny!". It's uniqueness overshadowed the complete and total hollowness of everything else on the screen.
A lot of business owners out there feel that their business is just the same old, same old. Nothing special there. But in reality, they can take what they are doing and turn it into something remarkable. And the easiest way to do that is through the content.
A vast majority of internet searches are informational. That means people are not looking for your products or services, they are looking for information about them. They want to learn something new. And, you can be the one to give it to them.
The key to creating unique content that searchers are looking for is keyword research. Let your keyword research become your idea generator for blog posts, articles, e-books, and whatever else strikes your fancy.
When perusing your keyword research here are a few things to look for:
Easy to Rank Phrases: When looking for good traffic, you can always start with phrases that have little or no competition. Find queries that match what you provide that others have not yet optimized for. This gives you a chance to build up some rankings and traffic for good (yet lower traffic) phrases. You can immediately start siphoning off traffic from your competitors and start building a loyal audience that will keep coming back.
Niche Areas: Look for an area within your industry that your competitors are not covering or not covering very well. Find obscure topics that people are interested in, but, after conducting a few searches of your own, show that the available content on the web isn't sufficient. This creates an opportunity for you to fill in the gaps and create authoritative information of your own.
Highly Targeted Phrases: These are long-tail phrases that are very targeted for your audience, addressing specific areas of interest. Highly targeted phrases are generally pretty easy to get ranked but they also bring in an audience that has a very specific need. Write information that targets these searchers by providing new information, a new spin, a new take on, or a new way of looking at things.
Info Queries: These often fit into the categories above, but are queries performed by people looking for information and nothing else. They are typically the queries with a question that answers questions, such as "how to..." or "what is...". These queries provide a great opportunity to provide content beyond simple text. "How to" videos, diagrams, flash animations, and podcasts are all great ways to provide this type of content in a way that people find valuable. Telling someone how to do something is great, but showing them how to do it is even better.
Just because you are providing a product or service that someone else is, that doesn't mean you have to provide content that someone else has. There are plenty of ways to step outside of the box and provide valuable information that nobody else is providing. Look for these opportunities, and take advantage of them . . . before someone else does.
This post was inspired from The Princess Bride themed presentation I gave in early 2010 at SEMpdx's Searchfest titled Inconceivable Content: The Dread Pirate Robert's Guide to Creating Swashbuckling Content, Pillaging the Search Engines, and Commandeering a Treasure Trove of Conversions. If you enjoyed this post you also might enjoy other posts inspired from the same. Search for "inconceivable content" on this blog to find them all.
Be sure and visit our small business news site.
by Stone Reuning
One of the important pieces of building high search engine rankings and driving traffic to your website is keyword phrases. In the old days of SEO, you could simply pepper your web pages with high value keywords and the search engines would rank you right up there with the best of them.Be sure and visit our small business news site.
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